Hi all. I am a new member having just bought a 2015 Zoe Intens. Love the car so far but I have a few R-Link glitches. I upgraded last weekend by ejecting the SD card and using the Renault software on a MacBook. All seemed OK but when I first re-inserted the SD card, the R-Link screen would not respond to any request – the menu item chosen would show with a highlighted white surround but nothing happened, I couldn’t navigate anywhere in the screen. I left this for a day and it sorted itself out, however my USB stick now refuses to show albums, artists, folders, genres, etc. If I choose ‘New Selection’ and press one of those options, e.g. Artists, it just returns to the song playing and ignores my request.
R-Link clearly recognises the fact that there is music on there as it plays the songs and ‘skip’ moves to the next one. But I can’t now choose any music manually.
The function worked fine before the upgrade – it showed all the folders, artists, songs, genres, albums perfectly. I have tried another USB stick with fewer folders on but the result is identical.
Many thanks. I used a Windows 10 laptop for the USB copy but multiple sticks didn’t work. A user on the speakev forums suggested rebooting R-Link by pressing the home button a few times in a row – and that fixed the issue!