What are my options, half way through the PCP?

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This topic contains 22 replies, has 4 voices, and was last updated by  Trevor Larkum 6 months, 2 weeks ago.

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  • #31063

    reboot
    Participant

    Half way through my PCP, I have had such a negative experience with Renault,Charge points,Gov depts,Chargemaster and dealership, that I am seriously looking at going back to internal combustion, before I combust.
    Just wondering what my options , might be, but fully expect to have to pay a shed load of money to escape.Might be worth it in the long run, pity really, great car but awful infrastructure.PS Did I see hybrids will start to pay road tax?

    #31088

    Trevor Larkum
    Keymaster

    You would have to ask Renault Finance about settling, but you’re right that you may have to pay a fair bit to get out if you’re only halfway through.

    What are the issues you’re having? Certainly EVs are easiest if you use them for commuting and do the same route every day, charging at home. However, I venture further afield a couple of times a month and have had good experiences with charging on the motorway (so long as I’ve planned ahead).

    > Did I see hybrids will start to pay road tax?

    Yes, from the start of this month only fully electric cars are exempt from road tax. All others, including little cars and hybrids, will start paying road tax. It’s the date of registration that matters – old cars are unaffected.

    I’ve blogged about it here: http://fuelincluded.com/2017/03/last-chance-to-register-a-tax-free-plug-in-hybrid-phev/

    and put a news post here: http://fuelincluded.com/2017/03/car-tax-to-be-scrapped-for-electric-vehicles/

    #31136

    reboot
    Participant

    Thanks for taking an interest Trevor.
    To keep it as short as I can.
    Charge master would not supply a home charger when I purchase the second Zoe, as I had one from British Gas with the first Zoe.
    This CP went faulty back in November, after the Renault service, during which I believe they ran the heater on max, to keep warm,running the range down 15 miles,and not charging the car.
    Upon returning home I found the CP no longer worked,I took the car back, and the dealer said it was fine.
    Charge master and the dealership have not called me back,and when I drive the 10 mile to the nearest public CP, I often find it Iced, as there are no penalties and only one of the two bays has ever been painted.
    Finally, for now,the Dept for Rural Development, EcarNI,handed over responsibility for EV parking to local council, two years ago, having successfully avoided many issues for the previous three years,ie done nothing, knowing the buck would be passed.
    My local MP wrote to me explaining that he had been told,”Nothing would be decided until all 11 councils had meeting on EV issues.another three years?
    N.I electricity handed over responsibility to ESB in the Rep of Ireland,last year,(Europe?)
    All this happened when we had local government, what next?
    Sorry but you did ask, hope it may be of some help to others,dealing with New technology, same old people.
    Chevy Bolt, $30k,range 383kms,engine 149 kilowatts,0-100 6.3 secs, max speed 148km-hr.
    Then there’s the three wheeled Electric Morgan.This months IEEE Sprectrum mag.

    #31154

    Trevor Larkum
    Keymaster

    It sounds like the car is fine if it charges on the public CP – is that right? If so, your CP must be faulty. Have you checked to see if it’s covered by warranty from British Gas? or Chargemaster, who made the British Gas ones? If it’s not covered, then you’ll probably have to pay for repairs yourself – I suspect a repair by Chargemaster would be £100 – £200. I can understand that life with an EV is hard if you don’t have reliable home charging.

    I also sympathise with the situation of unsupported public chargers. Similar things have happened over here with CPs installed by Source London and Plugged-in Midlands, amongst others, now gone defunct. Here we are seeing consolidation with CPs being taken over by other companies, but it’s patchy. It should have been obvious to everyone that installing a network of chargers required support to keep them running, and an income stream to pay for the support.

    #31174

    reboot
    Participant

    Hi Trevor, yes British Gas CP out of warranty,and Charge master haven’t called me back in two weeks.BCI keeps coming up,guess I could look into earthing problems.Sandy did say the caps need replacing after a while, and he can send some, haven’t opened it yet, but can’t be much in the Polar.Will check if anything changes after heavy rain,re earth.
    Just though I might have been entitled to another CP with the new car after 4 years, and 40k to Renault.These home CPs.can’t cost more than a grand.Thanks.

    #31175

    Ancient Mariner
    Participant

    Hi Guys, First post from me for about 3 years. YOu can get a decent home CP for a lot less than a grand. My original Chargemaster home CP failed in less than 1 year and was replaced under warranty with another unit which also failed after about 1 year. Decided to cut my losses and purchased a Rolec 7kw unit which I fitted myself. Currently available for £400. Since fitting the Rolec unit I have had no charging issues whatever and no trips to the garage to see if it was the CP or the car at fault when BCI came up.

    Happiness is a Rolec unit. It’s so simple there is little to go wrong.

    #31178

    reboot
    Participant

    Thanks,not so ancient one, will look into it.Are there any issues around the monitoring over the mobile network, or was that never really set up? Do I just replace the unit, and ignore monitoring?,

    #31187

    reboot
    Participant

    If BCI is an earth problem, would replacing the CP necessarily cure the problem?

    #31201

    Ancient Mariner
    Participant

    Well, the mobile link/online monitoring was something I never used much and I think it was more of a data collection system for Polar etc. It did mean that the Chargemaster unit had all sorts of PCB’s and other non-essential circuitry which I reckon complicated what could have been a relatively simple piece of kit. The Rolec unit is just that. A detection circuit and a contactor.

    I have had no charging issues since fitting the Rolec unit whereas the Chargemaster units were a pain and very intermittent in operation. Not at all reliable. the only issue with the Rolec unit has been thermal tripping when the ambient temperature was high and the sun shining on the unit. It is fitted on an outside wall and did get very warm. Maybe the thermal trip was set a bit light, but opening the hinged cover on the unit allowed the air to circulate and no problems. Alternatively charge at night!

    Earthing does not seem to be an issue with the Rolec CP. maybe it is not so sensitive. I’m very pleased with mine.

    #31204

    reboot
    Participant

    I just thought that monitoring was part of the deal to supply free CPs in the first place, no mob sigle,no CP I was told? Can we just forget/ ignore monitoring?
    Not convinced that CP sensitivity to the earthing problem is a factor.Plan to investigate further.Thanks.

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