R-link help please????

This topic contains 12 replies, has 7 voices, and was last updated by  BarryG 10 years, 11 months ago.

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  • #24233

    Jester
    Participant

    Hi all….
    Having owned (& loved every minute!) my Zoe I am still getting to grips with a few things, the R-link baffles me at times.
    I removed the SD card, placed it in my computer and performed the update….well, it says it is up to date. I then went searching for the freebie apps and found a couple I thought I would try.
    I installed them onto the SD card and put the card back in the car and now, when I try to load one of the apps, the free ‘Aquarium’ one for instance, I get the following message in the screen:
    “The product is too large to download in your vehicle. Please use your SD card and connect to your R-Link store account from a computer connected to the Internet”
    I am very vary of doing anything with the SD card as I don’t want to wipe it and being a bit of a technophobe I am stuck as to what to do next?
    I am vey new to the R-Link so any help and advice is much appreciated. Thank you in advance

    #24234

    Mo
    Participant

    Hi @jester
    It sound like it is not yet on your SD card, I would try again (I have Aquarium on mine)
    Remove SD card by touching + sign on bottom right of screen and select ‘Remove SD card’ answer yes to ‘do you want to remove SD card’ then remove card.
    Put it in SD slot of PC and open Rlink toolbox then click ‘Launch my downloads’
    After completion return SD card to car and click ‘services’ on Rlink you should then see button to click for Aquarium.

    Hope this works for you, remember to feed the fish 🙂

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    #24243

    hstanton
    Participant

    Hi, slightly different query to the one above but still an rlink query of sorts and I can’t seem to find any reference to my problem on the existing forums. Help!

    When I picked up the Zoe about three weeks ago I’m sure that when I used the voice command to access the phone menu, it displayed the same menu as if you pressed the button on the touch screen (i.e. images of phone book, call logs, etc etc). Now when I use the voice command for the phone it just comes up with a blank box with a cursor at the start of it with the audio still asking me ‘what would you like to do?’. It seems that if I say ‘recent calls’ (despite not seeing any options for it all) it will dutifully bring back recent logs but the difference in the screens suggests to me that some setting has gone wrong somewhere. In addition if I say something like ‘call Danni’ it will often come back with a long list of two digit numbers such as 91, 93, 96, 75, etc etc shown on the screen.

    Any suggestions anyone?!

    Have tried a factory reset and it’s not worked, also have updated the SD card with latest bits.

    #24245

    Mo
    Participant

    Have you tried unpairing/pairing your phone so it can ‘relearn’ details

    #24270

    hstanton
    Participant

    Cheers Mo,

    When I did the factory reset I think it unpaired it anyway but will give it a go.

    Harry.

    #24534

    sandy
    Participant

    I actually love how the Rlink handles a failed bluetooth connection, it seems to corrupt the connection and you cant then remove it from rlink, the only way to then reconnect your phone via bluetooth is to factory reset rlink.

    Steamin’ turd of an in car solution. The problem is Renault wrote it all, they should have outsourced to Google or some code monkey in Russia.

    #24910

    Captain Sam
    Participant

    Hi, same title – different question. I cannot seem to find an App in the Apple App store – can anyone tell me what to search for please – I though R-Link would have done it, but nothing comes up… Thanks

    #24911

    bruce
    Participant

    Hi
    In safari type in renault ze app the search will give you a download link

    #24912

    bruce
    Participant

    I find the app locks up so i have a link to myrenault ze next to the app
    Still can not set calander have to use my win laptop to do this
    I do not use my car every day so i charge to 90%ish then select the timer in the car and set a time that has passed that way i can use the comfort timer from the app without leaving the car @ 100% and when i know im going out press charge now and set comfort timer .

    #24913

    Captain Sam
    Participant

    Thanks Bruce, I have found the app now – just can’t register. On the ZE site it is asking for an “Activation Code” that should have been given to me at point of sale. I have asked the garage but they are not sure what I mean….. did you get given an activation code? Cheers Tim

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