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In reply to: ZOE is Cheaper to Run than Equivalent Petrol Car
mark, sorry I didn’t respond at the time. I think the battery lease payments would just have to be reduced by the difference between the second-to-last and third-to-last columns at low mileages – say, about £20 per month.
Meanwhile Renault has put up its own cost calculator. I haven’t had the time to investigate how it compares, but here’s the link if anyone’s interested in diving in:
Topic: Zoe vs Leaf (2014)
Hello all,
I am deciding between the two (looking at the high end of both). I would like to have the opinion of people that had lived with both cars and comments regarding advantage and disadvantage. The fair comparison is to have the Leaf Flex model (Acenta or Tekna) because of the heat exchanger of the higher end models. Also, I decided to have the flex with the hired battery (my preference). There are some obvious differences such as the final price (but note that right now nissan is putting £2k and Renault £1k as deposit) and the range ( which may be a complication with the battery heater). I am not interested in discussing those as they were exhaustively highlighted elsewhere. However, other aspects such as R-link compared to Carwings are of interest. What are your thoughts about these two beauties?
ThanksIn reply to: Charging Issues?
just had my bi-weekly call from Renault UK customer service team. they are closing my case of “Battery charging impossible”… 🙁
guys i really hope you are all making noise about this issue! please make sure you call or e-mail Renault UK customer service team about this issue and where possible take it to your local dealer.
one voice saying i have this issue can be swept under the carpet, but dozens of us saying the same will make them take note!
In reply to: ZOE completely dead… any ideas?
We got the car back yesterday – it was off the road for a week. That was partly due to the dead 12V battery issue and partly due to waiting for the recall parts, which didn’t get delivered until Tuesday.
No root cause found on the dead battery. I’ve complained to Renault UK about the suggestion that the dead battery was caused by either short journeys or user error and am awaiting their response. Overall Marshalls don’t know what happened, so we need to continue to use the car and, if unlucky, wait for it to happen again.
We were bitterly disappointed that the ZOE broke down, but having been feeding diesel into my ageing ICE car for the past week, we were very happy to get her back.
One item to note: I had raised the question as to whether a flat 12V battery would result in the doors unlocking. Marshalls are adamant that no, that’s not how it works. I asked about how they would gain access to the car if the 12V battery was flat and they explained about the removable element of the keycard which fits into the lock on the passenger door. It’s a mystery why my wife heard the beep-beep when she locked the car, but returned to a flat 12V battery and unlocked doors. C’est la vie!
In reply to: Charging Issues?
Took your advice and returned the Zoe to the dealership,with copies of the forum to service dept,sales and the owner,the EBG charge point engineer is in touch with Renault,awaiting a result.
I believe this “Battery charging impossible” fault may damage the car if left on for a period of time .In reply to: Some help please
1) No AM
2) I think AC includes heater, depending on what temperature it’s set to. However, I haven’t used it much (typically I just use the button on the keyfob a short time before I leave work to come home and that does noticeably warm up the car).
3) The battery charge status does work, but not as well as it should. It used to update about every 20 minutes, I believe, but I’ve used it recently quite a lot and I’ve seen it updates only every 30 minutes. It counts from an ‘event’ so typically for me, after I’ve plugged in to a charger, it will show its plugged in and the charge at the moment it was plugged in, and then ignore all update requests for 29 minutes. Then after 30 minutes it will update to the latest charge value, then do nothing for the next 29 minutes, and so on. Given a fast charge takes between 30 and 60 minutes it’s frustratingly annoying.
Topic: Some help please
Hi Guys
Well after a successful first trip from the dealership in Birmingham to home in London I have a couple of issues that the salesman has no idea about and as Zoe owners I’m sure you can help me:1) is there no AM radio channels? No radio 5 or talksport?
2) how do I set the heater to come on from the ZE app, I can only see a setting to turn on the AC for 5 minutes,
3) the ZE battery charge status on the app has not updated,does this app/service actually work ?Any help would be most appreciated
ThanksThDG
In reply to: Charging Issues?
We had this problem a long time ago when we took delivery of our Zoe back in May 2013, we had “battery charge impossible”
and “Electrical failure Danger”.The problem is Zoe is super fussy about the earth rating of the charger, bad earth i.e. more than 500 holm resistance and you have a BCI. If the earth stake is in dry earth etc and you will have BCI or worst still “Electrical Failure Danger” then Zoe will come to a halt when driving, yes this has happened to us, no fun at all :((
Hint for real if you happen across a badly earthed charger then have a bottle of water, douse the earth point of the same and it should work, fingers crossed :))
In reply to: ZOE completely dead… any ideas?
FWIW, you can get the Fluence handbook by downloading from the following page (link top right):
http://www.e-guide.renault.com/914_4_ENG_L38_ZE/index.html
Page 5.24 shows how to start the Fluence with a 12V battery breakdown.
The Zoe handbook doesn’t include this, but I can’t see any reason it cannot be done. The battery is simply a 12V supply. There again, the Zoe may have a safety cut preventing the HV battery relay when the bonnet is open.
Maybe one further question to Renault when you complain about the shambolics is why the Fluence can be jump started, but there is no similar instruction for the Zoe, and if that is an omission.
In reply to: ZOE completely dead… any ideas?
I agree that sounds like nonsense. Unless you have spent long periods of time with accessories running while the HV battery is disconnected, then the inverter should be supplying the 12V power. The energy used to energise the circuits is teeny compared with cranking an engine, which is the only real reason why a battery goes flat if little used.
The thing with it being ‘little used’ particularly sounds nonsense when you factor in recharging periods too. Surely the 12V battery is charging then too, because otherwise it would go flat if it was having to keep all the accessory circuits alive whilst charging if it were the only thing supplying the 12V power.
