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In reply to: first non-test-drive
AnonymousThanks for the T&Cs – they were an informative read 🙂 I’ve pulled out a few interesting snippets that I wasn’t aware of:
You must insure the battery with the same company that insures the car.
You must continue to pay for the battery until the insurance pays out (or until the end of the term, unless negotiated otherwise).
You must only use the battery in the vehicle specified in the schedule.
You have reasonable rights to transfer the contract to a third party under the consumer contract act (e.g. sell the car to someone else).
If the actual mileage is more than 20% over the specified mileage then the schedule will be updated and you will be charged the additional cost.
You can only take the battery out of the UK for up to 1 month at a time and only to countries that have official ZE servicing capabilities. Otherwise you will need written consent.
Roadside recovery is withheld if you are in arrears on your rental payments.
If you (or they) terminate the hire contract early you are responsible for paying all arrears, all excess mileage and all remaining payments due to the original end of the contract less 4% per annum.
You are allowed to disconnect the telematics box from the GPS system if you don’t want Renault to gather location data from you.
battery value is the initial stated value with a 10% annual reduction starting on the 13th month after hire contract start.
on ‘energy failure’ breakdown you will be transported to the nearest charge point. I assume this may not be free to use and you don’t seem to get a say in matters.
Notice the 20% value for excess mileage. That scuppers the minimum mileage contract with excess mileage charges plan 🙁
In reply to: Zoe Insurance
AnonymousI just called Renault customer services, and got put through to someone on the EV finance team. He offered to email me the value of the battery and contact details of Renault’s insurance provider. I also asked for contact details of whoever made the strategic decision to have the battery lease exclude insurance costs, because I’m pretty hacked off that after waiting 9 months for this car it looks like there might be a showstopper.
In reply to: Zoe Insurance
AnonymousI don’t know how everyone else feels about this, but I’m pretty annoyed. I’ve no idea if there’s anything that can be done about this save for complaining vociferously to Renault.
How the hell do we even go about securing insurance for a battery? I can’t imagine the processes of any regular car insurer will have taken this into account. How do we value the battery given that Renault haven’t told us how much it will cost? How much more expensive will our premiums be as a result? Why am I paying £70 a month to cover the damned battery if insurance isn’t included?
In reply to: Zoe Insurance
AnonymousBugger. Taken from the battery lease T&C document shared by AppMacGuy elsewhere on this forum:
You are responsible for arranging insurance for the Battery from the time of delivery. Insurance cover must be effected with
the same reputable insurer through whom you insure the vehicle and under the same fully comprehensive policy that you insure the
vehicle so that the battery is covered with the same level of cover. You must keep the Battery so insured throughout the currency of this
Hire Agreement or otherwise whilst the Battery is in your possession or under your control. This applies whether the Battery is in the
United Kingdom or abroad. The insurance must cover the Insured value of the Battery (as defined in clause 19). You will be responsible
for any uninsured losses.In reply to: first non-test-drive
Thanks for the Battery lease T&Cs Appmacguy. I am now rather worried that I have been told yet another bit of duff info by Renalut regarding us not having to seperately insure the battery, as it now clearly states otherwise in those T&Cs. Some of the insurance quotes are already on the rather steep side, and that is presumably not including battery cover. Do we know how much we need to even cover the battery for? I am guessing that we simply could just add that amount onto the car value price and tell this insurance company this figure? Worryingly that is going to probably make a huge difference to the premium. Especially after I was going on the “fact” that the battery was covered by renault as a part of the lease price. Hmmm… getting very angry at Renaut yet again!
In reply to: first non-test-drive
Thanks for posting the battery T&Cs. Interestingly, I had no issue getting a test drive on Saturday at SMC in Aldershot. The guys seemed to know a reasonable amount about the car, although not the specifics of options etc. for each model as discussed above. I’m going to be following up with the dealer and Renault today to get my pre-registration linked up with my order.
Sounds like I need to understand the option with the alarm in it – I was offered a delivery pack which included mats, boot liner and a few other things for £90 which I purchased. Will look into the alarm thing.
In reply to: first non-test-drive
Hi. This is all really interesting to read so please keep it coming.
have a PDF of the battery lease T&C’s if you want to download it from me at https://www.dropbox.com/s/td7gqohtk4vrqe7/BatteryHireLeaseAgreement.pdf
In reply to: Range tester website
AnonymousThat’s a very cool website. It’s a shame you can’t specify different speeds for different sections of the journey though. For instance I do about 7 miles of urban, 3 miles of A-Roads and 20 miles of motorway for my commute. If I state I’m doing 70mph for the entire journey I get a very different number to if I take the average speed of 35mph and a different number again if I split the trip into different parts and add up the % battery use.
In reply to: first non-test-drive
AnonymousThe battery lease is one of the many questions I have. I’m not going to rely on a web page and want to see confirmation. It would have helped if they’d published the Terms and Conditions of the lease but no-one seems able to track those down for me yet. I suppose on the plus side the excess mileage for the other ZE vehicles works out no more or less expensive (within a small margin) than the original lease cost so it is unlikely there will be a penalty for picking the wrong mileage on the Zoe battery lease. You’ll just have a large bill at the end of the contract rather than paying monthly 🙂
In reply to: first non-test-drive
Those figures are crazy, a PCP on a similar diesel new Clio with some additions to it with the price at about £15k worked out to be less than £200pm with no battery lease.
I’m also assuming that the excess mileage as advertised on the website is wrong then as it’s quoted at 2.5p per mile, I took a screen dump of it so as to prove, although on Leaftalk it has been advised that it is a web team error, which seems very convenient as at that price it works out cheaper for higher mileage drivers just to take the minimum battery lease and just pay for the excess at the end.
This is actually all very confusing, don’t think Renault’s left hand doesn’t know what it’s right hand is doing!
