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You register here: https://www.services.renault-ze.com/
You need the VIN nr and an activation code you got with the Zoe.Hi Everyone
I pre-ordered a Zoe Expression in December 2012 (reservation number 317).
At the time we had 2 other ageing Renault Megane’s (grand scenic and mageane hatch 1.5 diesel).I’ve now test driven both the Zen and Intens – and am still happy with my choice of Expression. This will replace my second car as the local run-around after all, so couldn’t justify the extra cash for the marginally better specs…
I’ve done all the chasing with local garages (Teesside and Durham) and my order was placed at the end of May – with Durham since, although this was new to them, they were keen to help me to order a car that wasn’t even on their system yet.
I’m currently expecting the Dealer to receive on 16 August (they regularly send me screenshots of the vehicles progress, so I’ve seen VIN number etc…). Initially I’d been quoted November and with help from both the dealer and Renault UK customer services they ‘found’ a car that could be with me 3 months sooner (so maybe the pre-reservation does work?).
As for me, I live in a rural location (North York Moors), cycle a lot and use trains, but nevertheless, still need a car. Solar thermal and PV on the roof and British Gas already been in contact to arrange installation of the charge-point. Oh, and I got a very nice jacket from Renault UK.
Finally – fabulous forum – I’ve learned more here than I have from any other source over the recent months. Hope Renault are taking note…..
Hi Folks,
We ordered a white Zoe Intens on 22nd June 2013 from SMC Aldershot as a replacement 2nd car for use as local journey runaround and, more importantly, a possible car for commuting the 28 mile journey to work.Although we were told to expect a September delivery this soon slipped towards October. Very frustratingly our salesperson cannot seem to track the exact delivery “status” of the car and therefore cannot give us a firm delivery date.
By the way I purchased the registration EV63 ZOE as I felt it suited the car exactly!
I agree with others that the forum is extremely useful and has been my main source of information in the months following my order.
By the way I tried to order front and rear parking sensors along with other options and extras and, despite that option showing as available in the online brochure, and following a long discussion with a lovely sounding French lady called “Brigette” at Renault customer services, I have been told it is not possible! Anyone else been successful in getting front sensors fitted to a Zoe Intens?
Rear parking sensors as well as the rear view camera are standard on the intens in Holland (never seen a front sensor option though). Weirdly enough in the UK it doesn’t even seem to be available as an option (the front and rear sensors are though): http://myrenaultzoe.com/Docs/ZoeBrochure_UK.pdf
If the UK brochure is wrong and if it’s anything like the Dutch versions, then you have rear cam and sensors standard and no option for front sensors. I’m sure that a UK owner here already has an intens, curious to hear the difference.
@woodlee – After quite a lot of checking I found the same about the sensors – I enquired about adding front sensors to my Zen and that wasn’t possible. The parking camera is called something like ‘parking sensor with display’ in the list of options and is only available with the Zen as it doesn’t come with the camera like the Intens does. I didn’t consider it worth the extra cost to get the camera. Interestingly, the ‘take car’ air purifier and toxicity sensor (which works very well, btw) isn’t an option on the Intens so you can only get it with the Zen.
Regarding your 28 mile journey to work – you should be absolutely fine with that 🙂 I have a 30 mile commute including 20 miles on the motorway. Due to traffic (plus my general lack of desire to stress myself out) I drive at about 60 on the motorway and can do the entire round-trip commute of 60 miles with about 25 or 30 miles still left in the battery 🙂 I drive the urban portion of my journey in Eco mode (because it desensitises the accelerator pedal) but the A roads and motorway without Eco. I also have the aircon at 22degrees permanently and wipers and lights on auto.
Thank you farblue for the words of encouragement regarding my proposed use of my Zoe for travelling to work. It sounds as though your driving style matches mine.
Have heard this morning that my car has reached Southampton and now awaits a transporter for the final journey to the garage at Aldershot. About a week I am told.
We shall see!woodlee, welcome! My daily commute is 40 miles, and a few times I’ve gone 2 days without charging.
I would be optimistic about the ZOE – there’s no reason why it can’t be the primary car in a family. With fast charging available on motorway services there are now very few limitations.
Hi everyone,
My first post after having pored over this site (and others, but keep returning here, which is a very good sign) for the last week. It is invaluable to read everyone’s experiences, so thank you.
After a test drive today at Mackie Motors, Brechin, I paced an order for an Intens with the Luxe pack. Was told to expect a delivery in December, but I’m not holding my breath after reading your experiences…
Enjoyed the test drive, it is interesting as I am making a huge change here from a big Mercedes with a 3 litre turbo diesel. It will take a wee bit of adjusting, but changed circumstances and the installation of a charging station only 50m from my front door by the city council has opened an opportunity. The savings are vast!
Keep sharing your experiences, they are very helpful.
Peteralloam, welcome!
Hi, I’m Lars
I live in Copenhagen, Denmark with my wife Kristine and two daughters Frederikke and Andrea. I’m a graphic designer, my wife works at Roskilde University. I’ve been dreaming about getting an EV for a long time, and now I finally bought a ZOE. It was delivered two weeks ago, and so far I’m very satisfied.
I have a lot of questions, though, and look forward to hearing from you guys.
Best, Lars
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