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I’ve gone for Probably.
We’re very happy with the car, but disappointed with Renault Customer Service. The main problem with CS is that they are not interested in listening to their customers – very short-sighted. A concentrated effort in sorting out the R-Link bugs would be very welcome.
If the choice available now was available when we bought our Zoe in October 2013, I might have been tempted with the e-Golf (I like VW), although it would have cost a lot more and is missing the 7kW charging and heat-pump heating.
I vote yes
I agree Renault CS are the worst I have dealt with but the car is so cool at times that makes up for it
Happy days
Only had the car 2 weeks so can’t say yet.
My one and only contact with Renault CS was really very good though. I had the car, but no charge point install date and no realistically convenient public charge point nearby. They organised a free flexi charge cable and it was a painless and pleasant experience. I can imagine how they could be frustratingly bad though.
Cannot really answer the question just yet, as we collected our Zoe on Christmas Eve.
We too had a good outcome with Renault CS and got a free granny lead, due to British Gas giving an installation date for the end of January for our home charger.
In the short time we have owned the car, we have covered 502 miles of trouble-free motoring, which is what you would expect with a brand new car.
Zoe has exceeded our expectations, she’s smooth, quiet, very easy to drive and great fun around town, we have taken her on a 200 mile round day trip with no problems with rapid and slow chargers. We are planning other longer distance trips for February.
Our 5 year old daughter, has really got the idea of an electric car, often telling us battery percentage left or miles we have left to do, along with telling us to turn left or right, as she follows the sat nav. Zoe really has become the 4th member of the family.
My partner has been using the car, while I’m at work(I travel to work in customers cars(collect service) as I work for a BMW main dealers) for the school run and running around town, leaving her Freelander sitting on the drive since before Christmas, she too loves how easy the car is to drive.
She did have to use the Freelander the other day, but remarked that she had to press a button on the key fob to unlock the car, turn on the lights and wipers on herself, had to de-mist as couldn’t pre-condition, had to change gear manually and its too noisy!
Maybe the Freelander has had its day and might be leaving to make room for another EV or PEVH, well maybe, it’s too early to say yet!So if our experiences continue like they have done, then I think the answer to your question, will be Yes, Definitely!
A Family very happy with a little Zoe.
Tim, working at BMW dealer, can I ask why you didn’t go for an i3?
And if you have to replace the Freelander, I’m sure you’ve considered the Outlander PHEV – it’s a very good combination of 4×4 with EV.
AnonymousI would definitely buy the Zoe again. Had it now just over a year and have been delighted with it. As I’ve reported in other threads, customer service, not to mention sales, has been excellent at my local Renault dealer.
When I bought it I think I half anticipated occasional problems at public charge stations (not working; waiting in line for my turn, length of time for a charge, even the very fast one, ice cars in the charge space etc) and bought it planning only to charge from home except in an emergency. So that side of it – and some people certainly have had problems, not least with the high sensitivity of the Zoe to poor earthing so it would seem – hasn’t bothered me.
Zoe has caused interest where I live but the range is the sticking point. It would have been for me too but since my wife and I luckily are able to share two cars between us (the other being a petrol hatch) we’ve used the logic of always using the Zoe for local trips, and, if we both need to drive in different directions at the same time, then using the Zoe for the higher mileage unless that distance is too great for a round trip. (We have to justify the battery hire charge by using the Zoe to the max).
So, yes, and when they make significant breakthroughs in battery capacity/charge times (via nano-technology perhaps) I think more and more people will go electric.I wouldn’t… Can’t get a range further than 60 miles out of a charge and was expecting at least 80, given the 100 miles plus claim, despite driving very carefully and reaching Eco scores of 90-95. The poor management of charging points make it difficult too.
I do love the car though. If these issues were sorted, it’d be a huge YES. 🙂
I wouldn’t… Can’t get a range further than 60 miles out of a charge and was expecting at least 80, given the 100 miles plus claim, despite driving very carefully and reaching Eco scores of 90-95.
I’ve managed 142 miles on a charge – that was in milder weather than we have at the moment, but currently I’m still getting 70-80. It helps if it charges in a garage, I think, so if you can’t do that then I would recommend preheating.
Pre-heating? Could you expand? 🙂 thanks
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