I noticed yesterday that there was a message waiting for me in my daily driver Zoe. It said there was an update.
So today I dually took out the SD card and put it in my Mac where it immediately opened the R-Link app and strated downloading the update.
After around 20 minutes the card had been backed up and the new update installed.
I took the SD card and put it back in the car. I turned on the Zoe and was presented with the dialog “Update available, install?” (after TomTom had started and I had excepted the disclaimer of course).
Nothing seemed to be happening but then the progress bar started to fill. After a few minutes the R-Link rebooted and I was again told there was an update. Ok, I said yes again and this time it was much faster. Once again a reboot. Tomtom and R-Link logos appears and then the screen went blank.
I waited and waited but nothing was happening. I turned off the Zoe and turned it on again but nothing. The dash was working fine all this time.
Having read an article on here that there was a similar problem back in 2013 I assumed I had to remove the battery connector. So I went back in the house and check this up. I went back to the car 15 or so minutes later.
I opened the door to get the bonnet release and so the R-Link screen flash on. Oh! I thought, what’s going on. I sat in the car and waited.
The R-Link screen had a message in a red box saying “Updating CanCoProcessor”. Ok so I waited some more and after a while I saw the Tomtom logo and the R-Link logo appear and everything seemed ok again.

So the moral of the story is, if you see a black screen “DON’T PANIC” go and get a coffee, when you come back feeling calm again, the Zoe will wake.

Incidentally, the update said bug fixes. So I quickly went to the Z.E. Services icon to see if it worked now. Nope!! Tapping on Charging Points eventually returns “Z.E. Services are not available in this country” 🙁

Oh! well.