Home › Forums › Zoe News and Discussion › Owner Status
This topic contains 367 replies, has 80 voices, and was last updated by Mo 8 years, 8 months ago.
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September 2, 2013 at 14:27 #4950
Just spoke to Renault Huddersfield and they say my Zoe is delayed by a few days but still due to be with them in Week 39 (w/c 23rd Sept) so should have it by the end of the month. I asked if I was the still the only person to have bought a Zoe from them, and I’m not any more, they have sold 5. Which they said was more than they expected.
September 3, 2013 at 18:38 #4951Ok the day has arrived
But didn’t go great
We turned up as planned and thought it looked great waiting in the showroom
On a closer inspection we noticed small specks of dirt on the passenger door 🙁
Dealer got some cleaner to try and remove them but failed
It would seem that the paint on the door has not been put on well
Checking over the car it would seem that it’s all one side
Will probably need one side resprayed
Have been give there Zoe to use until sorted
Anyone picking there’s up soon please check your paint

September 3, 2013 at 23:22 #4956Sorry to hear that, spider.
September 4, 2013 at 08:02 #4959Still looking like collection this sat.
Just confirming with the dealership as they need to go collect the car from a nearby branch. I wanted to confirm battery stuff is activated, otherwise there won’t be enough mileage to drive home.Fingers crossed everything is still on track and no last minute glitches.
September 4, 2013 at 18:01 #4965My dealer has phoned and said the delivery date, originally cited as September, has now moved to 4th October, but the 17″ wheels are still not showing as an option – so that’s far from guaranteed.
As an alternative, the dealer has asked if I want to buy their demo car, which isn’t the exact spec we want, but does have the wheels.
I’ve said I’m interested, so he’s going to phone me back with a price – will be interesting to see how much they knock off. Assuming the car is 4-5 months old, it should be tangibly cheaper than new otherwise not worth it.
I wonder what’s happening with the 17″ wheels? As I suggested previously, it would make sense for them to offer the 17″ style in a 16″ size and put the Eco tyres on.
September 4, 2013 at 18:23 #4966Hi,
We picked up our Black ZOE Intens (WG13 VDM) yesterday (03.09.2013). Great so far….apart from the really disappointing glare off the dashboard as I see has already been highlighted on the Forums – a bad mistake on Renault’s part I think and one I hope we can get them to rectify by producing a thin dark rubber overlay mat or similar to provide a discrete yet stylish cover to the dash board. It needs to be something that looks like it fits tight and is designed for the car though – unlike the “Dash mat” I saw – horrible!
Whilst we had a long delay between the “survey” and installation of the polar/B Gas charger unit at home, this all seems to be working (phew a great relief- having seen the disastrous time one forum member had! Renault could have handled that a lot better!)
We weren’t given any welcome pack letter so no instructions on getting onto services.renault-ZE.com to hook up to on-line services – Thank goodness for this forum! I have now been in contact with Renault who are hopefully going to sort this out in the next couple of days. Whilst the dealership were polite and business like, I feel they had been let down by insufficient training/information from Renault.
I understand we are supposed to be able to “Pre-condition” the car via the on-line system but don’t recall this being in any Forum posts – I would welcome any info on this (I want to make sure my wife can get into her Zoe that is already defrosted and toasty warm in the winter months!)
Anyhow, I don’t want any negativity expressed above to hide our overall sense of pleasure (and yes pride too!) at having our very first and very sophisticated and cool electric car which is an overall HIT with us so far.
September 5, 2013 at 00:10 #4988spider/andyw/markd – table updated.
ed – welcome to the forum! I’ve added you to the table. Any information on your Order History appreciated. Also photos are always welcome (you need to host them elsewhere online then use the img button to post them here).
As a general point I have changed ‘Country’ to ‘Location’ so we can be a bit more specific – I have put myself in as Northampton. If everyone could let me know their approximate location it will be of general interest, but also raises the options of meet-ups, dealer discussions, etc.
September 5, 2013 at 00:13 #4989I’m in Hemel Hempstead… Thinking it may be good to track which dealer people are ordering from too? (Renault Watford)
J
September 5, 2013 at 00:17 #4991Good point – dealer info added.
September 5, 2013 at 09:31 #4994Trevor my area is Suffolk dealer name was Rawlinsons
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