Home › Forums › Zoe News and Discussion › Things to ask the Dealer For
This topic contains 30 replies, has 18 voices, and was last updated by Mo 10 years, 9 months ago.
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March 17, 2015 at 12:06 #14063
It’s not entirely clear to me from this post- are there things I need from the dealer for RLink, ZE Services, MyRenault; or are these all things we can arrange ourselves after taking the car?
I’ve seen suggestion we need an activation code from the dealer; but also seen others say they called Renault for them! :/
March 24, 2015 at 20:53 #14660?an I buy ZOE for export without paying monthly fee and just charge at home?
March 24, 2015 at 21:33 #14669?an I buy ZOE for export without paying monthly fee and just charge at home?
Good question ask the dealer 😉
March 24, 2015 at 21:36 #14672dealers in germany are not very nice.
i`ll try french.
but maybe somebody knowsMarch 25, 2015 at 00:06 #14689I think the simple answer is no – AFAIK you can’t export a ZOE (or if you could, you would have to leave the battery behind since it is owned by Renault in that country). Things should change with the new ZOE i, or else get one from Norway where the battery has always been included.
April 13, 2015 at 23:07 #15931I’m collecting an ex-demo this Friday – glad I’ve checked this list… Point 3 (tax disc) made me check the tax status on the DVLA website, and discovered my car is declared off-road and has SORN status.
Therefore, additional checkpoint for anyone buying an ex-demo…
11) Check the DVLA website that it’s not declared SORN (otherwise would be illegal to drive away)Also, given mine has been sat on a forecourt for a good while, I’m asking them to check for software updates, battery condition and make sure it’s roadworthy (tire pressures, brakes etc.) Probably not a checklist item for most people buying brand new, but an additional thought in my case.
Also, presumably you get two ‘keyless’ keys? If so, checkpoint to make sure I get both of them.
I’m a bit bemused why they would SORN it when it’s free to tax it! They’ve just created admin for themselves, I think.
Finally, another checkpoint item (for myself), bring driving licence (my dealer specifically asked I bring this), and make sure I have the debit card for the account where all the money is too!
April 13, 2015 at 23:49 #15941I wonder if they might have to SORN it to stop paying the battery rental.
April 14, 2015 at 12:22 #15958Even the salesman was bemused why one if his colleagues have declared it SORN. Probably someone following some process and not thinking it through. He’s sorting the un-SORN-ing of it though, which is the main thing.
April 23, 2015 at 23:14 #16590To pick up on one comment you can get the cards before you know the reg number. I rang up to check before I ordered.
I got CYC, Ecotricity and plugged in midlands before I had done the deal on the specific car. I think you can just get away with one of them now (CYC?) because Ecotricity accepts CYC and PiM and CYC are merged(??).
You just out “TBC” in the relevant box on the webforms.
April 24, 2015 at 09:25 #16599Ecotricity told us to put our existing car reg in the boxes, and email them when we knew the EV ones. We did – I actually emailed them twice – but had no reply. Not sure if they’ve updated them, but meh, the cards work, that’s all I care about! 😉
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