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It’s not entirely clear to me from this post- are there things I need from the dealer for RLink, ZE Services, MyRenault; or are these all things we can arrange ourselves after taking the car?
I’ve seen suggestion we need an activation code from the dealer; but also seen others say they called Renault for them! :/
I am picking my car up today and was wondering the same. Were you given any activation codes or was everything already activated. If not, was there forms in with the handbook to get things sorted?
Thanks
Just on the keys issue,I had a key battery low warning, which would not go away,the service cleared it, but the service manager told me to leave the key in its car slot, which would charge it.I didn’t like to argue,but I think this unlikely, as it would involve inductive charging?
I remember when I had a couple of Meganes many years ago that I was told to put the card in the slot every now and the. Cant remember why 🙂
I changed the battery in my key card this week because of getting the low battery warning. It was a standard CR2032 battery – I had some in the cupboard from a camera or something similar. It definitely couldn’t be charged by the car.
I am picking my car up today and was wondering the same. Were you given any activation codes or was everything already activated.
There are a bunch of things that need to be activated by the dealer (including Coyote, TomTom Live, ZE Connect, ZE Interactive). They can take a day or two to become active in the car.
Additionally, you need a ZE Activation Code which you use to register on the website, so that you can access the ZE Connect/ZE Interactive website/apps.
And finally, you need to register an RLink account to get updates. I think that one was based on VIN or something, but it’s not something you specifically need anything from the dealer for.
I know R-Link has been activated now as I have the live services, but haven’t looked at the other stuff yet.
Think I saw something about ZE services too, but haven’t had time to look through it all yet.
Thanks
Should I ask the dealer why I appear to have to pay an extra £540 more for the battery over the PCP 3 year period than last time?b
Should I ask him why he set up the 5 day free insurance which according to a text I just received has just expired,I haven’t seen the car yet.The offer is a once only deal and can’t be set up again.
Been waiting almost a month for the old Zoe to be picked up,still insuring it and about to start paying for Nav. Easy’s getting harder every day.🙂
7 days complimentary has been reduced to 5 days
I collected my Zoe about 3 weeks ago , i still have not got my activation code for Ze Services, i ring almost everyday but they keep lying and promising, like politicians,im runing out of my patience, what do you suggest please, the car is lovely car but the service from Doncaster and Sheffield is absolutely rubbish.
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